Quantities reset to zero

[Rustic Couture]

I did inventory count a couple of times. Everything looks ok. But after 20 minutes, all quantities have been reset to zero. What’s going on?

[Jerry]

This most likely your products are set to not “manage stock”. The POS system will auto reset quantities to zero for these items. You should receive a warning message when you apply variance of inventory count and snapshot, which is last step of inventory count.