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I also went into storage settings and cleared cache, and storage > apps > Woopos Count and selected [Clear Data] Now I have done and enterprise reset, and copied and installed the APK from the windows installer again, and I still get the same failure. Then for excitement, I did a factory reset on the DL-AXIST and repeated the same steps and I still get the same error when using the APK from the windows app. Though so far I have not made any configuration changes to the DL-AXIST after the factory reset. Hay benjamin – thanks for the suggestion. I removed the old installation from the DL-AXIST, I installed the woopos application from windows and then copied woo-POS-Inventory-Count-Android-Installer from c:\program Files (x86)\Woo Ecommerce\WooPos to DL-Axist\Internal Storage\Download I then used the “AnExplorer” application to browse to the download folder on the DL-AXIST and run the APK installer. But I still get the same error when I run the application. I made the configuration changes on the DL-AXIST as per the installation guide. I also need to add that I couldnt install the app from the google store because it says I dont have any devices. I was logged into the google store from a web browser on the DL-AXIST, and I dont actually have any other android devices. I installed the app from APKpure. 
