QOH updating on return even if don’t restock checkbox checked

  • Sometimes I get web orders for products that are out of stock, so when I refund the order in woo, I don’t check the restock refunded items button. However WooPOS seems to ignore this setting and updates the QOH anyway restocking the item that is out of stock. If I don’t catch it then I have to deal with more orders ordering the same item that was out of stock to begin with and then issue another refund.

    WooPOS always re-calculate QOH based on historical transactions in POS. It will ignore any manual changes on WooCommerce. Please make an inventory adjustment in POS, or do a sales return without adding stock back if you have already finalized the web order.

You must be logged in to reply to this topic.