If you have multiple stores for your business, you may need to switch which store you’re logged into. To do so, first enable “Allow login to another store(multi-store access)” in “Printers and Local Settings”.
Then, hover your cursor over the Miscellaneous menu icon on the left sidebar of the screen and then select “Login to Different Store” from the options that drop-down beside it.
Please also make sure employees have multi-store access permission.