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**Note** You must have deposit payment type enabled (unhidden) to be able to complete payments on special orders with deposits on it 


1. To receive payment for an outstanding transaction (layaway, invoice, special order, etc), first, log into the POS, and select the customer whose outstanding transaction you would like to recall. From the transaction window, select the Transactions button, or press F3.


2. In the recall transactions window, select the outstanding transaction, which will be colored according to their type. The type column will display the specific type of transaction (layaway, special order, etc), and the reference column will say Outstanding. Press Receive Payment to apply a partial payment towards the outstanding payment. (Processing Payments)

3. To completely pay off (full payment) an outstanding transaction, select the outstanding transaction and press the Recall Transaction button. Complete the transaction as normal.


More recall transaction functions, click here.


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