Forum Replies Created

  • Benjamin January 22, 2018 at 12:26 pm

    Assembled products are physical products you manage stock quantities.  Like you sell computers assembled from the motherboard, RAM, CPU, and SSD, the computer is an Assembled product. When assembling, you increase (adjust inventory) the quantity on the computer and decrease the quantity of the parts. So the quantities of the sub-items will not change when you sell the Assembled product (the computer, main SKU) unless you turn on the switch 101 (auto-assemble) in the store settings. Prices, quantities and taxes are calculated based on the Assembled product (the main SKU, not sub-items).

    Bundled products (in POS only) are virtual products you don’t manage stock quantities on bundle (The main SKU) products but manage stock quantities on individual products. Like you sell a camera package including body, lens and warranty services, the package is also called Bundle. You don’t track stock quantities on the bundle, but you track quantities on the body and lens. When you sell the bundle, the POS will auto add body and lens (all sub-items) to sell, show package prices, and hide body and lens prices. Taxes and quantities are calculated based on the sub-items.

    Grouped products (in WooCommerce only) are virtual products listed on WooCommerce. Nikon Camera body and lens can be in the Nikon Cameras group. Customers can buy a body or lens individually from a group (Nikon Cameras group) of items.

    So the answers to your questions:
    1. the simple(child) product stock quantity will not be updated.
    2. Bundled products cannot be published to WooCommerce. Assembled products will be published to WooCommerce as simple products.

    Benjamin January 21, 2018 at 3:17 pm

    We have added the attribute as the vendor in POS. Please test.

    Benjamin January 21, 2018 at 3:16 pm

    These functions are currently for POS only. We don’t do plugins right now. You can sell a simple (assembled) product online. Then use POS to assemble or disassemble.

    Benjamin January 17, 2018 at 12:18 pm

    Yes. It’s possible. Please email us an example product with cost info, we will try to import for you.

    Benjamin January 15, 2018 at 12:23 pm

    Looks like hosting related security issue.
    Can you Email us your login and password for your new test WordPress website? Make sure to set admin language to English, as we cannot read Arabic. Also, send us .htaccess file if you can.

    Benjamin January 14, 2018 at 12:50 pm

    Just hit the “test connection” button will not impact anything.

    Benjamin January 13, 2018 at 2:37 pm

    You need to address this issue first:

    test product


    Please install blank WooCommerce on a new sub-domain and test if this is hosting problem, security settings or plugins problem.

    Benjamin January 13, 2018 at 2:24 pm

    I have added in. Please get the upgrade.

    Benjamin January 13, 2018 at 2:22 pm

    Please email us a screenshot with the error message.

    Benjamin January 13, 2018 at 2:01 pm

    Currency symbol and format should be set up in Windows Control Panel.

    You can use store attribute to overwrite this setting. Add an attribute called “Currency Symbol” in store entity. And then put your Currency Symbol in store settings.

    Benjamin January 12, 2018 at 12:11 pm

    Please check this first:

    How to Translate WooPOS to Your Language


    You can copy paste a couple of lines as a template from this page and test.

    Benjamin January 12, 2018 at 12:31 am

    It shows full size report on screen. When you hit Re-print button, it should print to printers you selected in printer local settings.

    https://support.woopos.com/wp-content/uploads/2017/04/woocommerce-point-of-sale-pos-reprint-receipt.jpg

    https://support.woopos.com/wp-content/uploads/2017/03/woocommerce-point-of-sale-pos-setup-multiple-printers-for-receipt.jpg

    Reprinting Transactions

    Benjamin January 10, 2018 at 12:34 pm

    You can do either way. If you want to discount on same Sku, you can create a discount quick launch button, like a “50% off” button. Or you can create a new Sku and adjust inventory. We recently added a quick edit QOH function, you can go to any list view with QOH column, just click, and enter new QOH.

    Benjamin January 8, 2018 at 8:19 pm

    Could be something to do with .htaccess file. Please google “WooCommerce API 403 Forbidden error”.
    These articles may be helpful:
    https://www.cloudways.com/blog/fix-403-forbidden-error-in-wordpress/
    https://github.com/woocommerce/woocommerce/issues/6529
    https://github.com/WP-API/Basic-Auth/issues/21
    Also, do you have SSL (https) enabled on your website? If not, try to install it.

    Benjamin January 7, 2018 at 12:37 pm

    How did you generate the count list file?

    The Sku list file contains Sku, UPC, description, Price, etc. It is used by the scanner.

    The count list is output from the scanner. It should be a comma delimited CSV file which contains Sku(or barcode or UPC), Quantity. It should not include the header (column names). It looks like this:

    SKU_70-RED-SMALL,1
    SKU_37,2
    08621611811,3

    More details here:

    Importing a CSV or TXT File for Inventory Count

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