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Please check the data sync log and search for the SKU if the SKU is in the pending, or failed, or success list. If you know the SKU and cannot find the problem, please email the example SKU to support@ woopos.com.
I am not sure if it is possible. You can upload the scanned file from DL-AXIST to the POS front end. But this is not an efficient way. I think you should try another USB or BlueTooth, 1D or 2D scanner, they are not expensive anyway.
Great. We added support to Android 9 last year. The scanner you are using is Android 4.1. We will test again on older Android devices.
Can you try these?
1. Use a regular Android phone and download the app from the Google Play store.
2. Install the WooPOS Windows app on a PC and find the APK file from the “program file(x86)” folder and manually install it on DL-AXIST.
This plugin only provides some basic features. Can you try to use HTML code as the email message? I’m not sure it will work or not. If you don’t have many gift cards, you can manually send emails. Otherwise, you can hire somebody to modify the plugin and do the customization for you.
Can you make sure you are running the newest version? (Download here: https://woopos.com/download/). Our cloud database IP changed 2 weeks ago.
Please delete C:\WooPOS\LocalSettings folder and reinstall. If it still doesn’t work, please install TeamViewer and email us to support@woopos.com
WooPOS always re-calculate QOH based on historical transactions in POS. It will ignore any manual changes on WooCommerce. Please make an inventory adjustment in POS, or do a sales return without adding stock back if you have already finalized the web order.
You can use Skus (Tab)->Import/Export->Export SKUs. Edit in Excel. Delete all columns except the SKU and the attribute. and use the “Import Attribute” menu to import back.
Another way is to enable switch 102 in the store settings. Change the attribute value for one of the SKUs. Hold CTRL key and click Save. The system will ask you to select SKUs to apply the change you have just made.
You can also email a detailed request to us. We will change it for you.
Yes. It should work. Are the web orders invoiced?
Only the finalized order (invoice) will earn points.
You can ask a developer for help.
Check plugin Loco Translate
or folder plugins/woopos-gift-cards-for-woocommerce/languages textdomain is wooposgcSorry. We don’t have the translation. You can edit the plugin and translate yourself or hire someone to do it.
Please send a screenshot of the error message to support @woopos.com
You need to add variations first, then link barcodes to the variation.
Please email our support to book a free demo and training if you need more help.