[Benjamin]

Please email us the order id. We only mark COD and Check/Cheque as unpaid. We will add “Pay In Store” once we get the exact data from the web order.

[Benjamin]

Yes. You can use our “parent sku” feature.

Selling an Item Individually and by Package (Parent SKU)

 

[Benjamin]

To install the database on a different hard drive other than C:

1. Make sure database cloud sync is up to date: https://support.woopos.com/knowledge-base/checking-data-sync-status/

2. Rename C:\WooPOS\SQLInstaller.exe file to AlternativeSQLInstaller.exe

3. Uninstall the existing SQL database: https://support.woopos.com/knowledge-base/uninstalling-woopos/

4. Delete C:\WooPOS\LocalSettings\Globals.rts, Globals.rts1, Globals.rts2 files

5. Run WooPOS again. Select install database and specify the folder to install the database

Please send us TeamViewer access by email if you want us to set it up for you.

 

 

[Benjamin]

You can get the upgrade to extend the delay to 99 seconds. Please keep checking the data sync pending list and web order downloading list as this setting may cause big delays.

We recommend you upgrade your hosting package or change the web host server to improve the performance. A good hosting server should be able to handle thousands of requests per second.

[Benjamin]

The database files are in c:\woopos\data folder. Please don’t move the file manually.

If you want to access the database, please email support.

[Benjamin]

We put the payment types to web orders when uploading. Can you check the payment type in WooCommerce? Please email us screenshots if the payment type is wrong.

[Benjamin]

SSL option should work with StartTLS. If not, you can add an additional MX record to the DNS server and use a secondary email hosting server like Hostinger.

[Benjamin]

Yes. We can list all price changes within 30 days in a custom report. Please send an email to support to request this report.

[Benjamin]

Yes. Any scanner that has a Windows driver will work with WooPOS.

[Benjamin]

Please create two checkbox attributes for the product entity.

Always Show In Stock On Web
Don’t Manage Stock for Web Store

[Benjamin]

Can you email us two example SKUs? We’ll set up for you.

[Benjamin]

You can disable email notifications in WooCommerce. The stock quantity should be changed automatically. If you want to undo, you can delete these orders in WooCommerce. Please do bulk upload quantities using the button at bottom of the setup window.

[Benjamin]

WooPOS can export General Ledge to CSV file, you can upload it to accounting software like QuickBooks, Sage, Xero.

We don’t have integration on the customer, product and inventory level to any accounting software. We may add these features in future.

WooPOS has over 500 reports. You should use WooPOS to manage inventory, not the accounting software. All data can be exported to the CSV file. You can do accounting based on the reports or the CSV/Excel file.

[Benjamin]

I think so. Please double check with PAX and your processor if this model works with PAX POSLink semi-integration. if yes, this will work.

Setting up PAX POSLink Integration

 

[Benjamin]

You should print the “Inventory By” report. Select the date (of the inventory) before clicking the Preview button.

If you want to get the total from inventory count, you can export the data to Excel, and use Excel to get the totals.

Exporting Raw Data from Reports