Forum Replies Created

  • Please take a look at Reports -> Product -> Receiving History with the query “posted = true”.

    There are two ways to delete variation Skus.

    1. In Skus tab, Uncheck the “Show Main Sku Only” checkbox, and hit F5 or Refresh. Once the variation Sku shows up, just select the variation Sku and click “Delete Sku” button. After you deleted all variation Skus, you can delete the main Sku.

    show main sku only

    2. Click the “Variation” button in Skus Info tab, select the Sku to delete, click the “Delete Variation Sku” button.
    show variations

    delete variation skus

    You can just void the transaction with the wrong customer. And make a copy of the transaction, and select the proper customer and finish the transaction.

    null

    Or click the “More” button, select “Customer Details”. And select the customer you want to change to.

    Yes. Variations will be uploaded to Web.

    It’s recommended to backup your WordPress and WooCommerce website before enabling this option. But you don’t have to the backup. When you create a new product in WooPOS, you still need to go to “Web Info” and “Publish” the product. If you changed a web item information like price, description(title) in WooPOS, and you have the “Automatically upload online products when changes made in POS” option switched on, the item info will be uploaded to WooCommerce site automatically. Attributes will be uploaded, but departments won’t. For details, please check here:

    WooCommerce Data Synchronization

    Sorry, we don’t have the function now. You’ll have to manually control the price.

    The WooPOS department and online category are different. One product can only belong to one department or sub-department, and it can belong to multiple categories. WooPOS only import online categories as departments initially. Please create the new category online (WordPress backend) and create the new department in WooPOS separately.

    First set up attributes for CRM (select CRM in step 3)

    Adding New Attributes

    You can then click “F7 CRM” button at bottom-middle of the customer details screen to track CRM data.

    Here’s an example of our own CRM screenshot. All fields are custom attributes. You can add your own CRM fields, columns, and screen layout.

    Your products could have “manage stock” checked off, meaning service product, no inventory. Or the “Allow Back Orders” is on, meaning even if you have no stock, you allow back order, the front end will still show “in stock”.

    In the “Web Price +” box, just input a negative value, the WooCommerce price will subtract the amount from the WooPOS price. I’ve also added the on-sale price for online only function. Please get the upgrade.

    on sale price online only

    You can import the counted list to inventory count or purchase order. Either way should work. In PO, you edit and track cost as well. If you don’t need to edit cost, use inventory count section will be quicker.

    Here’s how to translate 3″ receipt:

    How to Translate WooPOS to Your Language

    • This reply was modified 8 years, 11 months ago by Benjamin.
    • This reply was modified 8 years, 11 months ago by Benjamin.

    if you have a receipt printer like this:

    Setting Up the Citizen CT-S801 Receipt Printer


    You can setup to print to this printer:

    Setting up Printers for all Transaction Types

    Reprinting Select Printer

    If you don’t have a receipt printer, you can rename the printer:

    Alternate Receipt Printing Method


    and then select the printer to print:

    Setting up Printers for all Transaction Types

    If you don’t have any printer, you can use Generic Text Only Printer. Note: Only watch the first half of this video. No need to setup printer command. Don’t set Generic Text Only Printer or receipt printer as default printer as Crystal reports will not display properly.


    The receipt files should be in C:\woopos\receipt folder. You can Email text or PDF file to the customer.

    • This reply was modified 5 years ago by Benjamin.
    • This reply was modified 5 years ago by Benjamin.

    That’s for security reason. You don’t want anyone have access to POS and press F4 key to open cash drawer. To disable this, follow the steps and set delay seconds to big numbers like 36000(10 hours).

    Staying Logged Into POS Between Transactions


    Also please start a new topic if this topic is not related to the topic header. Thanks.

    Yes, you can.
    Go Settings–>Stores–>General–>Customers (Center of the screen), select default customer, then check on “Auto select when login” checkbox.