Search For Search Home Knowledge Base Point of Sale Voiding a Layaway or Special Order 1. To void a layaway or special order, first Access the POS menu. 2. Select a customer with the transaction... 1 2102 Editing a Layaway Transaction After you created a layaway, you may need to modify and make changes to an existing layaway transaction. 1. To... 1 2031 Rental Reservation Setup 1. To set up the rental reservation, first, create a new SKU. Select RENTAL as product type. 2. Change the... 1 2012 Print AR message + signature on Receipt You can print AR owed and customer information on a receipt every time an AR transaction is completed. To do... 0 1999 Quotation Transactions A quotation allows for you to create a quote for the customer without making a sale. This quote will act... 4 1997 Multiple Transaction Print Outs To print Multiple Transactions Simultaneously (Invoice, Layaway, etc.), either click View Transaction button from customer screen, Or, select the Transactions button,... 0 1971 Sales Return without adding stock back for damaged items Sales return will restock inventory quantities (QOH) back. If you don’t want to restock for damaged items, first create return... 0 1970 Adding a Blank Line into a Transaction During a transaction, you can insert a blank above any selected item. Once you have an item selected in your... 0 1900 Entering Descriptions for Blank SKUs During a Sale When a SKU without a description is entered into the transaction window, the Change Description window will automatically pop up... 0 1860 Giving Store Credit for Returns When a customer returns an item, instead of giving them money back you can instead give store credit, which can... 2 1812 Setting Up a Frequent Buyer Program **Note** This is a special points system, and not to be confused with our regular points system which can be... 1 1774 Cancelling and Deactivating Gift Cards and Gift Certificates You can cancel gift cards and certificates using the Gift Card / Certificate menu. First log into the POS, next select... 0 1770 Setting Tax Exemption By Customer A tax exemption by a customer will allow you to sell products without charging taxes for the selected customer. To exempt tax by... 0 1766 Special Attribute: Setting Up a Due Date for A/R Customer Invoices You can create an attribute that allows you to see a specified due date regarding the A/R (accounts receivable) owed... 0 1762 Refilling a Gift Card Money can be added to an already issued Gift Card from the Gift Card / Certificate screen. To access this... 1 1700 Notifier Attribute: Apply a message to appear when a sku or customer is added to POS The Notifier Attribute will allow you to populate a message in the attribute field which will be displayed in a... 0 1700 Gift Receipt A gift receipt is issued by a retailer at the point of purchase, it does not include price information for the... 0 1664 Creating a Special Order **The general special order guide can be found here.** If a customer wishes to purchase an item that you do... 1 1652 Setting up BuyBack Mode BuyBack Mode will enable you to return a SKU previously purchased by simply ticking off one option at the POS... 0 1582 Automatic Points to Coupon Conversion If you would like to automatically convert points to a coupon for the customer to use on his/her next purchase,... 0 1494 « Previous Page — Next Page »
Voiding a Layaway or Special Order 1. To void a layaway or special order, first Access the POS menu. 2. Select a customer with the transaction... 1 2102
Editing a Layaway Transaction After you created a layaway, you may need to modify and make changes to an existing layaway transaction. 1. To... 1 2031
Rental Reservation Setup 1. To set up the rental reservation, first, create a new SKU. Select RENTAL as product type. 2. Change the... 1 2012
Print AR message + signature on Receipt You can print AR owed and customer information on a receipt every time an AR transaction is completed. To do... 0 1999
Quotation Transactions A quotation allows for you to create a quote for the customer without making a sale. This quote will act... 4 1997
Multiple Transaction Print Outs To print Multiple Transactions Simultaneously (Invoice, Layaway, etc.), either click View Transaction button from customer screen, Or, select the Transactions button,... 0 1971
Sales Return without adding stock back for damaged items Sales return will restock inventory quantities (QOH) back. If you don’t want to restock for damaged items, first create return... 0 1970
Adding a Blank Line into a Transaction During a transaction, you can insert a blank above any selected item. Once you have an item selected in your... 0 1900
Entering Descriptions for Blank SKUs During a Sale When a SKU without a description is entered into the transaction window, the Change Description window will automatically pop up... 0 1860
Giving Store Credit for Returns When a customer returns an item, instead of giving them money back you can instead give store credit, which can... 2 1812
Setting Up a Frequent Buyer Program **Note** This is a special points system, and not to be confused with our regular points system which can be... 1 1774
Cancelling and Deactivating Gift Cards and Gift Certificates You can cancel gift cards and certificates using the Gift Card / Certificate menu. First log into the POS, next select... 0 1770
Setting Tax Exemption By Customer A tax exemption by a customer will allow you to sell products without charging taxes for the selected customer. To exempt tax by... 0 1766
Special Attribute: Setting Up a Due Date for A/R Customer Invoices You can create an attribute that allows you to see a specified due date regarding the A/R (accounts receivable) owed... 0 1762
Refilling a Gift Card Money can be added to an already issued Gift Card from the Gift Card / Certificate screen. To access this... 1 1700
Notifier Attribute: Apply a message to appear when a sku or customer is added to POS The Notifier Attribute will allow you to populate a message in the attribute field which will be displayed in a... 0 1700
Gift Receipt A gift receipt is issued by a retailer at the point of purchase, it does not include price information for the... 0 1664
Creating a Special Order **The general special order guide can be found here.** If a customer wishes to purchase an item that you do... 1 1652
Setting up BuyBack Mode BuyBack Mode will enable you to return a SKU previously purchased by simply ticking off one option at the POS... 0 1582
Automatic Points to Coupon Conversion If you would like to automatically convert points to a coupon for the customer to use on his/her next purchase,... 0 1494
