[Benjamin]

You can remove the permission from the clerk position.

[Benjamin]

Looks like you uninstalled SQL database before initial synchronization with cloud database. You can delete C:\WooPOS folder or C:\WooPOS\LocalSettings folder. Reinstall WooPOS by using a different Email account. There’s no difference between the free version and the pro version installer. We’ll send you the bill monthly based on your last month’s usage.

How many vendors do you have? Each vendor will have their own products, inventory, and employees? Do you want them to sell on your website and use their own POS with everything separated?

[Benjamin]

Sorry. We don’t support multi-vendor marketplace at this moment.

[Benjamin]

Did you use the magnifying glass icon to search? You should not use this function if you use the scanner. Just use the text input box beside the magnifying glass icon to scan the barcode into the inventory count batch. Please email us screenshots with the example SKU if anything wrong.

[Benjamin]

Sorry. We have no idea. It doesn’t seem to be POS related. You can do some testing, or have somebody to check WooCommerce/plugin settings.

[Benjamin]

You can click the Date column header once or twice to sort ascender or descender. Right-click any row and save the layout.

Changing List View Layout

[Benjamin]

Just name the tab contains the word “MAIN” (like “Main Menu”), it will show up as the default tab in the POS window.

If you have multiple tabs set up for quick launch buttons, you can create a button to automatically select a specific tab by using the option: {TabPage}TabPageName where “TabPageName” is the name of the tab you want to access. For example: {TabPage}Babys will switch to the “Babys” tab.

Creating Quick Launch Buttons

[Benjamin]

Payment screen cannot be changed. Please take a picture and email to us, we’ll check if we can do anything.

[Benjamin]

In Setup–>Stores–>Messages, below invoice message, uncheck the show balance boxes. Save the Store settings.

[Benjamin]

The number pad on screen? You can mouse over on the border of the window and stretch it.

[Benjamin]

You can go any product/SKU attributes window put  {GetFrom…} into the attribute value box, save the SKU.

[Benjamin]

I have added two attributes (“UPC lookups”, “list cost”) for you, and saved “{GetFromLookup}”
“{GetFromListCost}” as value. These two attributes will be updated automatically. You may need to turn on “Upload to web” and “Web Visible” in the attribute settings, and add the attributes to the attribute set.

Other auto fill attribute syntax you may interested:

{GetFromBrand} {GetFromProductNumber}

[Benjamin]

Do you mean Android app? We have fixed price issue, please get the upgrade.

It’s not easy to change the price in the app. Please send us an email to discuss the custom work.

[Benjamin]

From the accounting point of view, (store credit) balance changing should have a transaction record. Should not be quickly edited.

To manually change store credit balance:

Adjusting Store Credit Balance

To adjust store credit balance from Excel file:

Importing Customer Points, Store Credit and AR

 

[Benjamin]

You can generate gift card numbers from POS–>Gift Card–>Print Plastic Card–>Export Card#

The gift card numbers and security codes (scratched off code) should be like this:

6600010000001613,6714
6600010000002396,0809
6600010000003085,2789
6600010000004794,2649
6600010000005464,9497

You can then send the numbers to the print shop or order online.

Please ignore security codes if you don’t use the scratch-off feature.

The most common barcode type on the back of the gift card is CODE128.

https://plastekcards.com
https://plascards.com
https://www.documax.ca/en/gift-cards