Knowledge Base

Search For Search

1. Home
2. Knowledge Base
3. Point of Sale

Applying a Discount

From the transaction window select the item you would like to discount and press the Discount button or hit the F2...

• 0
• 3249

Custom Designed Invoice Layout

1. To get started on creating or modifying your custom invoice, select Design Custom Invoice from recall transaction screen. 2. Enter “InvoiceGeneral”...

• 0
• 3247

Reprinting Transactions

You can reprint a transaction right after a transaction. To reprint a historical transaction, either click View Transaction button from customer screen,...

• 0
• 3246

Setting Up Item Status Types for the Recall Transaction Screen

Other than the default OnHold and OnSpecialOrder item status types that are located in the recall transaction screen, you can also...

• 2
• 3090

Trade In SKU

A trade in SKU allows you to take in an item from a customer into your inventory while paying them...

• 0
• 2829

Recording a Paid In or Paid Out

To record either a paid in or a paid out, press either Shift-F9 or the Paid In/ Out button from POS screen....

• 0
• 2797

Displaying Store Credit Balance

Once a customer has received store credit for any reason, it can be viewed on their account from the Customers...

• 0
• 2777

Coupon SKUs

An easy way to apply discounts to sales is to create a coupon SKU. A coupon SKU is an item...

• 1
• 2771

Payment Quick Launch Buttons

To create a Quick Launch Panel for different payment types, import the label file here (You may need to right-click and...

• 0
• 2767

Voiding Transactions

To void a transaction, you use the Recall Transaction function. Access the POS screen, then select the customer whose transaction you...

• -1
• 2628

Changing Shipping Addresses

You may need to change the order/transaction shipping address to an address that is not on the customer’s profile. Since...

• -1
• 2616

Spending a gift card

This article will detail for you how to spend a gift card on a purchase. First, make a sale. When...

• 1
• 2577

Changing Tax During Transactions

To change your tax during a transaction: 1. Press F8 or the blue Change Tax button to edit the taxes...

• 0
• 2574

Selecting a Customer

After you have logged into your POS screen, Customer selection screen will pop-up. Locate the desired Customer by scrolling through...

• 0
• 2519

Parking a Transaction

Parked transactions put a transaction on hold while a customer leaves, with the intention of return the same day. Parked...

• 0
• 2496

Using the Back-order Function

**Note** To use the back-order function you must first enable the function (Switch 027, 028). To use the back-order function:...

• 0
• 2384

Automatically Selecting a Default Customer

You don’t have to select a customer for every POS transaction, you can use the store settings window to set...

• 0
• 2367

Voiding a Layaway or Special Order

1. To void a layaway or special order, first Access the POS menu. 2. Select a customer with the transaction...

• 1
• 2364

Setting Up a Gift Registry

1. To set up your gift registry, first access the POS menu. 2. Under the POS menu hit Shift-F5 or click Gift...

• 0
• 2349

Changing the Quantity of an Item in a Sale

Method 1: Use “Change Qty” button (F9)   A Change Quantity window will pop up, just enter the desired quantity...

• 0
• 2323

« Previous Page — Next Page »