[Benjamin]

WooPOS doesn’t use the payment gateway you setup in WooCommerce. The online gateway is used for “card not present” transaction, while POS is for “card present” (face to face) transaction. We don’t support Stripe. For EMV(chip), non-EMV(swipe), “card not present”(phone order) transaction, you can use World Pay. You can get a quote from them.

Setting up WorldPay(Vantiv) TriPOS Cloud Payment Integration

http://info.vantiv.com/woopos (World Pay contact form)

 

We highly recommend World Pay as it’s more secure to process EMV with pin. You don’t need to worry about PCI Compliance:

PCI FAQs

 

To process integrated payment, you must have internet access. There’s no direct connection cable needed between the computer and the pin pad. World Pay provides two types of pin pad: Verifone MX915 (wired RJ45) and Ingenico iSMP4 (WiFi).

 

[Benjamin]

“Qty Counted” column on this screen:

You can also view historical count here: (leave code/sku blank and click “load list” button)

 

[Benjamin]

Import (Import SKUsàImport Images and Attributes) your excel file and update this attribute to TRUE.

Use “Delete SKU” (Enable Switch 103 in store settings) function, built query/filter first (ToDelete=TRUE). Then select all filtered SKUs to delete.

[Benjamin]

Our price is US$25 per employee per month. To save money, you can share user id and password. But this is not recommended, as you don’t know who’s actually logged in and made mistake.

Pricing

[Benjamin]

Here’re some topics on our knowledge base:

Add Different Web Price Other Than Price in POS

Advanced Special Price Price Rule

[Benjamin]

Buttons can be hidden from setup->permission

 

[Benjamin]

Please first make sure sync is up to date. Follow this and re-import web orders.

If you find any problems, please send us an example SKU.

 

 

[Benjamin]

For printer, use Generic text only printer (in Windows printer setup, not driver needed)

Setting up Printers

Setting Up the Citizen CT-S801 Receipt Printer

Alternate Receipt Printing Method

 

USB scanner: just plugin, should work.

Pole display: You can test it, Send us the menu if not working. Recommend to use a second monitor instead of pole display.

Using a Pole Display or Customer Display

[Benjamin]

Enable switch 100 in store settings. Double click the date and make the change. Admin login required.

 

[Benjamin]

Please get the upgrade first. Delete the location in store settings. Save the store settings. This will move all the stock to the default location. You can add the location back if you need to reuse it.

[Benjamin]

Yes, you can add image or document  (or other types)  to customer attribute or CRM attribute. For transaction or event tracking, please use CRM (button in customer info)  function.

Please do not add too many big files to the system, as database size is limited.

[Benjamin]

You can check this article:

Adjusting Store Credit Balance

Instead of “CreditAdjust” SKU, you can put ” VolunteeringReward” as SKU (or any SKU) and the description you like (leave it blank if you want to add description dynamically in POS).

[Benjamin]

Can you get the upgrade and try again? If it still doesn’t work, please send us a screenshot and a video by email.

[Benjamin]

You can print “Sales By Customer” report, build a query like “Net Sales > 10000”.

You can also go Setup->General Settings->Reset Customers Total Revenue, print “Customer Listing” report, build the query by Revenue. Use “Raw Data” option to get an Excel file with customer listing.

[Benjamin]

You can import an Excel or csv file to PO. The file should include these columns:
Sku or Product number, Cost, Quantity